ABOUT WELLBIRD
Family medicine, practiced with intention
Our why
We all deserve a primary care system that works
We became physicians to help people live healthy, happy, meaningful lives. But the realities of today’s healthcare system have made that increasingly challenging. We are proud to practice within a publicly funded model built on equitable access—while recognizing it is not working as it should. Primary care is ready for change.
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This work is deeply personal to us. We are not only physicians—we are patients, caregivers, and family members who depend on the same system we practice in. We know its gaps firsthand. We can’t fix everything, but we can choose how we practice within it.
By combining bold thinking, intentional design, and smart use of technology, we challenge outdated models to build care that is cohesive, forward-thinking, and focused on what matters most: clinical excellence and care we’re proud to deliver.
This is how we lead primary care forward—with expertise, creativity, and purpose.
Our approach
Clinical expertise and thoughtful systems shape how we deliver care—supporting more focused, coordinated experiences. It continues to evolve through real-world practice, patient experience, and ongoing learning, guided by the principles below.
HUMAN-CENTERED DESIGN
We consider the needs of patients, physicians, and care teams in how the clinic is designed and operates.
FUTURE-FOCUSED
We are tech-forward, adaptable, and continuously evolving towards where healthcare is going.
EXPERT-LED
We empower physicians and the care team to work at the top of their abilities through a culture of professional growth and collaboration.
CONTINUOUS IMPROVEMENT
We keep learning, refining, and adapting as healthcare changes.
BIG-PICTURE LENS
We consider the full system in every decision we make, and advocate for system reform where needed.
WELLBEING FIRST
We are focused on improving the wellbeing of everyone, driven by outcomes that truly matter.
Our team
Smart. Skilled. Compassionate.
This is the team behind your care.
FAMILY PHYSICIANS
Dr Reena Chada
Dr Shivani Kalra
Dr Luan Chuen
Dr Puja Malik
Dr. Brian Tse
MINDFULNESS PHYSICIAN
Dr Susitna Banerjee
Our partners
Wellbird Health is part of Complete Care Family Health Organization, a collaborative group of community family medicine clinics that supports after-hours urgent care for registered patients.
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Through this partnership, patients can access after-hours urgent care when appropriate, while information from the visit is shared back with the patient’s family doctor to support continuity.